Frequently Asked Questions

Splattelz® Throwable Paintballs are soft, squishy spheres that burst on impact with bright, washable, non-toxic colour. They’re like a fun mix between a water balloon and a paintball — without the plastic or latex. Enclosed in the plant-based membrane is a vibrant, washable, non-toxic colour fill that’s specially formulated not to dry.

Yes! Splattelz® are designed for kids aged 6+ and are made using non-toxic, gentle ingredients. They’re suitable for incidental skin contact and outdoor play.

Splattelz® are not suitable for children under 3 years - Choking Hazard - Small balls and small parts.

Adult supervision is recommended.

Splattelz® are soft, gentle, and designed to burst on impact without force. You don’t need helmets, padding, or special equipment.

For added safety during active play, we recommend wearing basic eye protection.

Splattelz® have a soft, biodegradable plant-based shell and a water-based, non-toxic, washable fill made from safe ingredients suitable for children’s outdoor play.

No latex.
No plastic.
No microplastics.
No harsh chemicals.

No. Although Splattelz® are non-toxic, they are not edible and must not be consumed.

Always supervise young children and ensure Splattelz® are used as intended.

Splattelz® are made with washable colour. They rinse off easily with water, and clothing can be washed as normal using regular laundry detergent.

Note - Splattelz® may not wash out of all fabrics - Wear Play Clothes!

Splattelz® are designed for outdoor play only — backyards, driveways, parks, and other open areas. We don’t recommend using them indoors or on unsealed porous surfaces.

Splattelz® currently ship within Australia only. International shipping options are coming soon.

Returns Policy

At Splattelz®, we want every customer to have a great experience. While we don’t accept returns for change-of-mind purchases, we’re always here to help if something isn’t right with your order.

Faulty or Damaged Items

If your Splattelz® arrive damaged or faulty, please contact us within 14 days of delivery so we can assist you. We will provide a replacement or refund in line with Australian Consumer Law.

How to get help

Please email hello@splattelz.com.au with your order number, a brief description of the issue, and clear photos of the problem, so we can assist promptly.

Refund Processing

If a refund is approved, it will be returned to your original payment method within 14 business days.

Thank you for supporting our small Australian business — we truly appreciate it! 💜

We are here to help!

You can reach our customer support team via email at hello@splattelz.com.au or through our contact form on the website.